Terms & Conditions

Effective Date:  14-05-2025

Welcome to Tijara Mart. By accessing or using our website and services, you agree to be bound by the following Terms and Conditions. Please read them carefully.

1. General Information

Tijara Mart is an online and physical retailer of authentic cosmetics products in Bangladesh. The following terms govern your use of our website, products, and services. If you disagree with any part of these terms, please do not use our services.

2. Eligibility

You must be at least 18 years old or have the involvement of a parent or guardian to use our services. By placing an order, you represent that you are legally capable of entering into a binding contract.

3. Product Information

We strive to provide accurate descriptions and images of all products listed on our website. However, we do not warrant that product descriptions, pricing, or other content is 100% accurate, complete, or error-free.
We reserve the right to correct any errors and to change or update product information at any time without prior notice.

4. Health Disclaimer (YMYL)

Some products sold on our site may affect skin or body health (e.g., skincare, haircare, or beauty items).
Always consult with a qualified dermatologist or physician before using any new product, especially if you have allergies or existing medical conditions.
Tijara Mart does not claim to offer medical advice or guarantee results.

5. Pricing & Payment

All prices are listed in Bangladeshi Taka (৳) and are inclusive of applicable taxes unless stated otherwise.
We accept payment via:

  • Cash on Delivery (COD)
  • Mobile Banking (Bkash/Nagad)
  • Bank Transfer

Tijara Mart reserves the right to cancel any order in case of pricing errors or payment verification issues.

6. Shipping & Delivery

We deliver products across Bangladesh. Shipping times and charges vary based on your location. Estimated delivery time is 2–4 working days within Dhaka and 3–5 days outside Dhaka.

7. Returns & Refunds

We offer a 3-day return policy for eligible items. Items must be:

  • Unused
  • In original packaging
  • Returned with the invoice

Some personal care or opened cosmetic products may not be eligible due to hygiene reasons.
To initiate a return, contact our support at +880 1711-727571 or Email tijaramartbd@gmail.com

8. Privacy Policy

Your personal data is protected under our Privacy Policy. We use secure encryption (HTTPS) and never share your data without consent.

9. Intellectual Property

All website content, including logos, text, images, and design, are the property of Tijara Mart and may not be used without permission.

10. Limitation of Liability

Tijara Mart is not liable for any indirect or consequential damages arising from product use, site access, or service interruptions.
We do not guarantee that the website will be error-free or virus-free.

11. Governing Law

These Terms are governed by the laws of the People’s Republic of Bangladesh. Any disputes will be resolved in local courts under Bangladeshi jurisdiction.

12. Contact Us

If you have any questions about these Terms, feel free to contact us:

📞 Phone: +880 1711-727571
📧 Email: tijaramartbd@gmail.com
🏬 Address: 124-1 Moneshwar Road, Dhaka-1209, Bangladesh